🔍 Challenges:
- Legacy Systems: Outdated ERP platform only handled basic sales and purchase operations
- 📋 Maintenance schedules for thousands of machines managed via Excel
- Issues with inventory and order tracking
- Data redundancy due to manual operations
- Manual scheduling of service visits made progress tracking difficult
- Maintenance jobs, orders, and invoices consolidated manually
- 👷♂️ High staff turnover impacted service quality
- Excessive manpower and payroll required to manage the full operation manually
Solutions:
- Centralized ERP: Automated flow from maintenance scheduling to invoicing
- Mobile Solution: Enabled automated visit reporting via mobile
- Smart Scheduling: Optimized scheduling for medical equipment to maximize resource planning
- Contract Automation: Advanced system for annual renewal management
Results :
⏱️ Saved the equivalent of 2 months of employee working time every month
🔻 Achieved a 90% reduction in manually mapping maintenance jobs with orders and invoices
🧾 Introduced automated invoicing with detailed job records
📈 Increased daily maintenance job capacity by 30% with the same payroll by reducing travel time using smart scheduling
